Last Updated: June 30, 2026

Thank you for shopping with us. We strive to provide high-quality sarees and excellent customer service. Please read our Return & Refund Policy carefully before placing an order.

1. Return Eligibility

You may request a return if:

• The product is damaged, defective, or incorrect.
• The return request is made within 7 days of receiving the order.
• The product is unused, unwashed, and in its original condition with all tags, packaging, and accessories intact.

2. Non-Returnable Items

Returns will not be accepted for:

• Sarees that have been worn, washed, altered, or damaged after delivery.
• Products without original tags or packaging.
• Customized or made-to-order products.
• Clearance, sale, or promotional items (unless received damaged or incorrect).

3. Damaged or Incorrect Products

If you receive a damaged, defective, or wrong product:

• Contact us within 48 hours of delivery.
• Share your order number along with clear photos or an unboxing video of the product and package.
• After verification, we will arrange a replacement or issue a refund, depending on product availability.

4. Return Process

1. Email or contact our customer support with your order details.
2. Our team will verify your request.
3. If approved, return pickup will be arranged where available. Otherwise, you may be asked to ship the product to our return address.
4. Once the returned item passes quality inspection, your refund or replacement will be processed.

5. Refund Policy

• Refunds are processed after the returned product is received and inspected.
• Approved refunds will be credited to the original payment method within 5–7 business days.
• For Cash on Delivery (COD) orders, refunds will be transferred to your provided bank account or UPI ID within 7–10 business days.

6. Exchange Policy

We offer exchanges for:

• Wrong size (if applicable).
• Wrong product received.
• Damaged or defective products.

Exchange requests must be submitted within 7 days of delivery and are subject to product availability.

7. Cancellation Policy

• Orders can be cancelled before they are shipped.
• Once an order has been dispatched, it cannot be cancelled and will be subject to the Return Policy.

8. Shipping Charges

• If the return is due to our error (wrong, damaged, or defective product), return shipping charges will be borne by us.
• For all other approved returns, shipping charges may be deducted from the refund amount, where applicable.

9. Contact Us

For any questions regarding returns or refunds, please contact our customer support:

• Email: keval7215@gmail.com
• Phone: +91 7861835511
• Business Hours: Monday to Saturday, 9:00 AM – 7:00 PM